FAQ's

How do I add video?

You can embed video from all the popular video sharing sites like youtube and vimeo using the widgets menu in the rich text editor. Or upload your own flash encoded video into the library and PubliSite will play in it in a standard player when you place it in a page using the rich text editor.

Flash Video Settings


Format: .flv – flash video file
Framerate: 25 FPS
Codec: On2 VP6 at 1500kbps
Audio: MPEG Layer III (MP3) at 128kbps

How do I add Photos?

You can upload photos or images into the library and then add them via the rich text editor when editing a page.

How do I add audio?

You can embed from sites or upload your audio and use PubliSite's own flash audio player when adding audio in the rich text editor.

Can I use HTML?

Yes, if you want to you can edit your content in the visual editor's HTML mode right from your browser. Click on the icon to the right of the pencil when in the rich text editor (<>).

How do I sign people up to receive email newsletters?

You can sign up people and export the data you have collected to any email software you wish (why not use ours?). If we have added registration to you site then users can opt in to email when registering. You can also use our email alert option when publishing new pages to alert users that new content has been added.

Can I have a forum?

Yes, you can have your own forum on your site and easily administer it from the front end when logged in.

Can I have a Blog?

Yes, you can have a blog. Users can leave comments that can be pre or post moderated by you whilst logged into the frontend. You can also have keywords and use our social bookmarking plugin to alert people to your content or let them share it via social networking.

How do I update other parts of my site with content without editing those pages?

If you use our Smart List plugin, you can automatically add content to other parts of your site. This could be a page, a PDF, an image, a movie and is highly customisable. Add the content to a category and the Smart List plugin will add that automatically wherever else you have told it to. For example update your news page and have it automatically show up on your homepage. If you use page thumbnails it will just display those. A good example of page thumbnails used in a Smart List can be found here on eu.toto.com or this site here.

Can users add products/items to a favourites list and share this?

Yes, once users have signed up they can pick favourites and share these with friends.

How do I add friendly URLs?

You can add friendly URLs in the page settings menu when creating or editing a page. For more help with this click here.

How do I change meta data without touching the code?

You can add your own title, keywords and page description which will help search engines index your site correctly. For more help with this click here.

How do I restrict what content or pages editors can update and change?

You can set up restricted user groups who will only have access to certain parts of the site. This is great for large companies, companies with remote users and people who want to collaborate on sites. For more help with this click here.

How do I set what time a page is published?

You can set a date and time to publish your page. PubliSite will update your site even when you aren’t there to. No more waking up at 5am to publish a press release or wait for embargo to finish. For more help with this click here.

How do I go back to an earlier version of my page?

Every page has a full history with the ability to roll back to an earlier version. Not only will you know who has edited a page, but you can undo it. Soon to be added is the site history which will let you know what changes have been made recently and by whom.

What is SSL, and does my website need it?

SSL (Secure Sockets Layer) is a way of securing communication between an internet browser and a website. You can tell when you are using SSL because the web address in your browser starts with “https” instead of “http”, and a little padlock image will be displayed. SSL is frequently used on the internet where data needs to be kept private and secure – making credit card transactions, logging in to check email, etc.

PubliSite uses SSL to ensure that site administrators are managing their website in a secure way. SSL is also used when public users sign up to the website to register for newsletters, participate in forums, etc. Enabling SSL on a website is slightly more complicated than setting up an unsecured website, and does have an additional annual hosting cost (for the SSL certificate). PubliSite can therefore be optionally configured so that it does not require SSL. Though we would recommend that where possible SSL is used to ensure the maximum security of the website.

Why does my text not look like the rest of my site, is a different colour or using the wrong font?

Have you copied across some text from a Word Processor? This is the usual cause of problems with text styling or colour. There is a quick guide on avoiding this here

What web browsers and operating systems does PubliSite support?

The PubliSite backend is tested and supported under the latest versions of Firefox (PC/Mac) and Internet Explorer (PC). Most modern browsers and operating systems should work, but sticking to these platforms will ensure the most reliable experience.